Tag Archives: leadership

So much more than a To Do List!

As a new media consultant the occasion arises when I need to hire sub contractors. When I do I assign tasks with HiTask. It is a to do list, organizer and project management software in one. It features a mobile application for my iPad and iPhone and allows me to send assignments, set deadlines and track the progress of jobs for minimal cost. It’s only 5 bucks a month or 42 dollars a year, the longer you use it the cheaper it is. They also offer a high security business version. HiTask is also a great business solution for companies that are no longer investing in high cost assignment systems. Photo assignment editors at newspapers around the world, this is so much better than a database and email system. I only wish I had found this when I was still running a photo department. Enough listening to me go download your trial, you won’t be sorry.

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Do you empower your employees?

I’m currently reading Josh Bernoff and Ted Schadler’s book “Empowered.” In my opinion this is a must read for any manager or business exec who is not sure how the social media groundswell can either hurt or help their business.  In the book Bernoff and Schadler describe the changes in doing business in the social media era. It goes deeper than building brand loyalty by luring loyalists with text message coupons or early sales announcements. It speaks to the need for companies to empower their employees to solve the problems of the empowered consumer regardless of their job function. No longer can the empowered consumer be put off until Monday to speak with a supervisor who can help them when they feel they have been wronged. Today’s consumer can and will take to the social-sphere and trash a company with poor customer service, yet if you react in time and the person monitoring social media has the power to solve the customer’s problem, those same consumers will become the greatest promoters. Empowered employees are the best way to satisfy empowered consumers! Wise thoughts from a writing team who really gets it!

Learning is a great way to lead

One of the things I enjoy as a manager is learning from the people I work for, my staff. Servant Leadership is a whole other post. What I mean is I approach every relationship from the point of view of information sharing to make the business better.  That said I have to do my part, bring something to the table to share. The only way I could do that as a Photo manager, was to keep my skills sharp. Reading articles practicing tutorials and staying up on the latest innovations of our creative craft.

One of the things I believe made me a credible manager in their eyes was that throughout my career I had done every job I asked of them. I knew what it was to freeze your butt off on stake out. I knew how hard it was to carry a ton of expensive gear and keep it safe in the most precarious of situations. I knew how frustrating it was to have done all of this and not get one image into the paper or online.  I honestly felt their pain, for lack of a better Clintonian phrase.

So at 33 years old when I took the helm of the department, there was a certain amount of trust given and respect earned, from my earlier years in the business.  My new task was to keep that respect in my new role. As a personal goal, I committed to learning each skill, even if only in a rudimentary fashion, that I asked my staff to learn. Often I allowed them to learn and then teach me.  This step down from the lectern to put on my student cap accomplished two things. First, it made me understand their work style better. Secondly, it gave them  more casual access to me as a person not a manager.

The conversations we had during these sessions were priceless. They were able to share inefficiencies with me in a way that was not seen as complaining. Slow computers, designers wanting images to be resized for every possible use in the future and unsearchable archive databases that crashed on deadline were all revealed to me in these personable interactions. In return, I offered software tips and shortcuts, best practices and support. I also, most importantly, took notes on their frustrations that I actually investigated, followed up on and in many cases fixed. Sometimes finding a way to buy a faster computer, with no capital budget requests being accepted, can change an employees’ whole outlook toward their work and the company.  My advice is to step away from the desk from time to time, go learn from your staff and keep your ears open when you do.

Wonderfully useful gift!

You can do it!

Graduation night

Great day Friday night receiving my MBA from Bethel University. My wonderful family breathed a collective sigh of relief. I also have the best support network. I’m sharing because I’m proud, but also because I want others to know that it can be done even while being a wife, mother, manager and professor. So what’s stopping you from investing in yourself?  It will be worth the sacrifice and the late nights. It was for me.  I had the desire to learn more and be a better professional. I woke up at night thinking I was not maximizing my potential. While I don’t have the dream job yet,  I’m happy, confident and sleeping better! If you are “Sleepless” in your career, do it!

What does your toolbox look like?

Yes this is another know your strengths post, but not for you, for your team. As a manager of a technological department in a period of change for our industry, I needed to map out a successful plan for my team. Again I used Strengths Finder 2.0 by Tom Rath. This time I gave it to key members of my staff to find out their strengths. The results were enlightening. Not only did I discover why certain members of my team were better at dealing with different situations, I learned why they failed miserably in the same situation. Now that I knew the tools in my toolbox, I refined their uses. I began to use a hammer when I needed a hammer  and a learner when I needed someone to use and review new software. I completely realigned my team. I changed their responsibilities in the department to match their strengths. I then began to manage my department in the division the same way. I asked people to see me to determine who should be asked to attend which meeting or assist with which project. I began to assign people according to their strengths. I know you’re thinking well that makes sense, but often it does not happen. I have seen performance  reviews completely focused on making people stronger in their weak areas.  After this personal experiment, I am a firm believer in Strengths based leading. Isn’t it more efficient to use your time to help people excel in their strengths?  I’m just sayin!

Finding your 5!

My top five are WOO (winning others over,)strategic, communication, futuristic and significance. When you buy Tom Rath’s Strengths Finder 2.0,  you get a code in the back of the book to do a strengths assessment on what you do well. I like people. I enjoy my relationships with people and I like to make sure people know where they stand with me. This is probably because every time I have taken this assessment I have scored WOO as my top strength. It is not just a fluke! The assessment is interesting because it asks you questions in a predictive way. The order is determined on your previous answers and the time it took you to answer it. It will then give you your top five strengths in rank order. There are 36 possible strengths and you can pay for your full list in rank order if you like, but the top 5 come with the book. I think the top 5 is enough since after the top 7 or 8 your percentage graph drops off significantly.

Learning my strengths allowed me to tailor my management style for success. I routinely enlisted buy-in for any new endeavor by being able to communicate the significance of that change. I was able to share the strategic reasoning behind a change and ultimately win over the people who needed to sign off or enlist. This is my strength on the team. I am a  social butterfly, big picture seer and strategic planner who likes the work I do to be meaningful. If you know what your strengths are you are able to choose or sign-up for the tasks on a project that suit you. Set yourself and your team up for success.